Shipping policy

🚚 Shipping Information

We aim to deliver your order as quickly and safely as possible.

All orders are processed within 24–48 hours after confirmation.

⏱️ Delivery Time

Delivery times may vary depending on your location:

  • 📍 Metro Cities: 3–6 business days
  • 📍 Other Cities: 4–8 business days
  • 📍 Remote Areas: 6–12 business days

👉 Please note: Delivery timelines are estimates and may vary due to courier delays, weather conditions, or logistics issues.

📦 Order Tracking

Once your order is shipped, you will receive:

  • Tracking ID via SMS/Email/WhatsApp
  • A link to track your order in real time

⚠️ Important Notes

  • Orders cannot be cancelled once shipped
  • Delivery delays caused by courier partners are beyond our control
  • Please ensure your address and phone number are correct while ordering

🔁 RETURN & REFUND POLICY

🔄 Returns Eligibility

We only accept returns or replacements in the following cases:

  • 📦 Product received is damaged
  • 📦 Wrong product delivered
  • 📦 Manufacturing defect

❌ Non-Returnable Conditions

We do NOT accept returns for:

  • Change of mind
  • Used or opened products
  • Color or personal preference issues
  • Minor packaging damage that does not affect product use

📩 How to Request a Return

To request a return:

  1. Contact our support team within 48 hours of delivery
  2. Share:
    • Order ID
    • Clear photos/video of product issue
  3. Our team will verify and respond within 2–3 working days

🔁 Refund Process

Once your return is approved:

  • Refund will be processed within 5–10 business days
  • Refund will be credited to original payment method or bank account

🚚 Return Shipping

  • If the product is defective or wrong: we cover return cost
  • For approved special cases: customer may need to self-ship (we will guide you)

⚠️ Important Notice

We reserve the right to reject return requests if:

  • Product is used or tampered with
  • Return request is raised after 48 hours of delivery
  • Proper proof is not provided

💬 Customer Support

For any help:
📧 support@fixitdaily.in
📱 WhatsApp: +91-70128 86516

We are always here to help you 💚